Privacy Policy

Thank you for visiting Elvdhaosa, a brand operated by Shanghai Shangjiahao Information Technology Co., Ltd. (referred to as "we," "us," or "our").

We take your privacy seriously and are dedicated to safeguarding your personal information while delivering a transparent and trustworthy shopping experience.

This Privacy Policy describes how we collect, use, store, process, and share your personal information when you visit our website, make a purchase, or engage with our services.

By accessing or using our website, you confirm that you have read and understood this Privacy Policy.

Company Information

  • Brand Name: Elvdhaosa
  • Legal Company Name: Shanghai Shangjiahao Information Technology Co., Ltd.
  • Business Address: No. 536, Laolu Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone, Shanghai, China
  • Customer Support Email: service@elvdhaosa.com

Information We Collect

The personal information we collect depends on how you interact with our website.

Information You Provide Directly

We may collect information when you:

  • Place an order
  • Create an account
  • Reach out to our customer support team
  • Sign up for communications or newsletters
  • Take part in promotions or surveys

This may include details such as:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information
  • Order details
  • Customer service correspondence

Information Collected Automatically

When you browse our site, certain technical data may be gathered automatically through cookies, pixels, log files, and similar technologies. This may include:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent
  • Website interactions and click behavior
  • Referral sources
  • Shopping and browsing activity

We use this data to:

  • Maintain and improve website functionality
  • Analyze how customers engage with our platform
  • Enhance our products and services
  • Deliver relevant content and marketing experiences

Information From Third Parties

We may also receive data from trusted third-party sources, including:

  • Payment processors
  • Analytics providers
  • Marketing and advertising platforms

This information supports us in processing transactions, understanding site usage, improving the customer experience, and delivering relevant services. Third parties handle data in accordance with their own privacy policies and applicable laws.

Analytics and Advertising

We may work with third-party analytics and advertising services to better understand how customers interact with our site and to enhance our offerings.

These providers may use technologies such as cookies, pixels, web beacons, and similar tracking tools. Each provider operates under its own privacy practices, which we do not control.

Cookies

Cookies are small files stored on your device that support website functionality and improve your browsing experience.

We may use the following types of cookies:

  • Necessary Cookies — Essential for core site functions such as cart management, checkout processing, and site security.
  • Analytics Cookies — Used to understand how visitors use our site and to improve performance.
  • Preference Cookies — Used to remember your settings and preferences.
  • Advertising Cookies — Used to measure the effectiveness of ads and deliver more relevant advertising.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some features on our site function.

Browser Privacy Signals

Certain browsers transmit privacy signals such as "Do Not Track." As there is currently no universally accepted standard for responding to these signals, our website may not respond to every such request. Where applicable law requires us to act on these signals, we will do so in accordance with relevant requirements.

Advertising Preferences

You may adjust your personalized advertising preferences through available privacy tools or your browser settings. Please note that opting out of personalized ads does not mean you will stop seeing advertisements entirely — you may still encounter general, non-personalized ads.

Data Security

We implement reasonable technical and organizational security measures to help protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is entirely foolproof, and we cannot guarantee absolute security.

Children's Privacy

Our website is not designed for or directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted personal information through our site, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect updates to our services, business practices, or legal obligations. Any changes will be published on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please reach out to us:

  • Brand Name: Elvdhaosa
  • Legal Company Name: Shanghai Shangjiahao Information Technology Co., Ltd.
  • Customer Support Email: service@elvdhaosa.com
  • Business Address: No. 536, Laolu Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone, Shanghai, China